Designation - High Touch Operation Manager
Employment Type - Full Time
Location - Dubai - UAE
Company - Manpower Middle East
Job Description - Supports delivery of High Touch Expert Care program. Ensures follow-up and closure of critical problems. Regularly interacts with Cisco's customer and internal teams in a coordinated fashion to ensure problem resolution. Maintain a good relationship with the customer during the course of the problem resolution process through the effective use of email, telephone, Webex, video conferencing, and other collaboration methods.